Smart
Scheduling
for HORECA Teams
Cut the late-night sweats. Bring your whole team onto the same page — in seconds.
Swap Approved
Igor → Marija · Tue shift
just now
Shift Accepted
Tamara K. · Morning shift
2 min ago
Week coverage
94%All shifts covered
Schedule Published
Next week is live
5 min ago
We've helped managers save a monthly average of:
Time saved
hours managing
the schedule
Scheduling time
Overtime costs
One platform, every shift-driven business
From a 5-person café to a chain spread across cities — ShiftBuzz fits the way you actually run your team.
Cafés
Restaurants
Retail
Hotels
Multi-location chains
Not on the list? If your team works in shifts, ShiftBuzz works for you.
How it works
Three steps from chaos to a fully covered week.
Build your schedule
Drag and drop shifts onto your team. Instantly see gaps in coverage, conflicts, and overtime — before you publish.
-
Drag & drop interface -
Real-time coverage view -
Conflict detection
Publish & notify
One click sends the schedule to everyone's phone. Your team gets a push notification with their shifts for the week.
-
Instant push notifications -
iOS & Android app -
Read receipts
Manage on the fly
Staff request swaps, managers approve in seconds. Open shifts are broadcast to your team — first to claim, gets it.
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Swap requests & approvals -
Open shift marketplace -
Live coverage tracker
Key Features
Two-way scheduling
Avoid the bottlenecks slowing your team down — allow your team to co-create the schedule with you.
Shift Swaps
Life is unpredictable. Shift swaps let your team members rearrange their shifts to save the day.
Open Shift Marketplace
When a shift is cancelled, broadcast it to your team in seconds. The first qualified team member to claim it gets the shift.
Advanced Analytics
See the work in numbers. Track shift trends, no-shows, headcount and labour patterns across every location.
Skills & Performance Reviews
Track every team member’s certifications, courses, and skills. Rate performance and build a real career profile per employee.
Everything in one platform
01 01 / 05
Drag & Drop Schedule Builder
Build your entire week in minutes. Spot gaps, conflicts, and overtime before you publish.
- Visual week & day views
- Colour-coded by role
- Conflict detection
02 02 / 05
Mobile-First for Your Team
Every staff member carries their schedule in their pocket — no clunky portals.
- iOS & Android apps
- Push notifications
- Works offline
03 03 / 05
Shift Swaps Without the Chaos
Staff request swaps in the app. You approve in one tap — no phone tag.
- Swap requests & approvals
- Manager controls
- Auto-notify staff
04 04 / 05
Open Shift Marketplace
A shift falls through? Publish it as an open shift — your team sees it in the app and the first to claim wins.
- Per-location open shifts
- Self-assign from the app
- Manager approval optional
05 05 / 05
Analytics That Actually Help
Labour cost, overtime trends, no-shows — the numbers you need to make smarter decisions.
- Labour cost vs revenue
- Compliance alerts
- Exportable reports
AI that thinks like an ops manager
Two AI surfaces working together: nightly Recommendations that summarise what's wrong this week, and a chat Assistant that answers questions in plain language.
ShiftBuzz Assistant
Ask me anything
Nightly insights
Recommendations refresh every night with the top 30 issues — staffing, coverage, cost, engagement.
Plain language
Reads like an ops manager wrote it. No raw metrics — just specific actions you can take this week.
Knows your operations
Trained on your shifts, your team, your locations. Generic AI tools cannot match this specificity.
Cancelled shift?
Your team fills it.
Stop the panicked phone calls. Publish an open shift in one click — qualified staff see it in their app and the first to claim wins.
Instant broadcast
Push notifications reach every eligible team member in seconds.
Self-assign from the app
Staff claim the shift right from their phone — no manager bottleneck.
Optional approval
Auto-confirm trusted staff or require manager approval per location.
Filter by skill or role
Only show the shift to staff with the right certifications.
Your team's schedule, in their pocket
ShiftBuzz comes with native iOS and Android apps. Staff see their shifts, claim open ones, respond in a tap and get notified — without a single group chat.
Real-time notifications
New shifts, swap requests and approvals land straight on their phone.
Open-shift marketplace
Staff see shifts that match their skills and claim them in a tap.
Swaps & requests
Request a swap, accept a proposed shift, or reject — all from the app.
From zero to scheduled in under 20 minutes
Invite, onboard, and grow your team without leaving the dashboard. New staff are guided through a 7-step setup the moment they accept.
Invite by email
Send invitations with a one-click accept link. Track who has opened, accepted, or declined.
Pick a role
Manager, scheduler, or team member — each role unlocks the right tools.
Add personal info
Name, phone, profile photo. We validate phone numbers as they go.
Join a company
Auto-match to your company, or submit a join request that managers approve.
Set preferences
Availability, preferred shifts, notification settings — staff control their own profile.
You're scheduled
Ready to receive shift proposals, claim open shifts, and request swaps.
7
guided
steps
<20 min
average
setup
3
approval
flows
Invitation sent
Pending join requests
Pending join requests
Reports HQ actually wants to read
One click turns your live analytics into a polished PDF or HTML report — labour cost, headcount, no-shows, location performance. Ready to share with stakeholders.
One-click PDF
Generate a print-ready report straight from your dashboard — formatted, branded, ready to send.
Shareable HTML
Send a live HTML report to head office. No PDF download required.
Per-location breakdowns
Filter by location, date range or team — every report is fully scoped.
Why ShiftBuzz Works Better
Stop wrestling with tools that weren't built for you.
ShiftBuzz
All-in-one Platform
Scheduling, swaps, skills and analytics in one product.
Dynamic Open Shift Marketplace
Staff claim open shifts instantly from the app.
AI Recommendations
Smart fill suggestions based on skills and availability.
Native Mobile Engagement
Social-style feed and instant push notifications.
Real Career Profiles
Skills, certifications and reviews per team member.
Traditional Tools
Fragmented Systems
Schedules in one tool, people data in another.
Manual Calling
Endless phone tag to cover shifts.
Guesswork Planning
Scheduling based on gut feel, not data.
Clunky Portals
Desktop interfaces staff can't access easily.
No Career Visibility
No way to track who is qualified for what.
Start with a FREE trial — no credit card needed.
Free
Perfect for small teams getting started
-
Up to 8 users -
One location -
Basic Scheduling -
Shift Swaps -
Mobile App (iOS & Android) -
Community Support
Starter +
For growing teams at a single location
-
Up to 30 users -
One location -
Smart Scheduling -
Open Shift Marketplace -
Shift Swaps -
Basic Analytics -
Mobile App (iOS & Android) -
Email Support
Growth
Unlimited scale, multiple locations
-
Unlimited users -
Multiple locations -
Everything in Starter + -
Advanced Analytics & Reports -
AI-Powered Suggestions -
Skills, Certifications & Reviews -
PDF & HTML Exports -
Priority Support
Frequently asked questions
Everything you need to know before getting started.
01 Is ShiftBuzz really free for small teams?
03 How does the open shift marketplace work?
05 Can staff track their skills and certifications?
07 Can I cancel or change my plan at any time?
02 Can my staff use ShiftBuzz on their phones?
04 Can I manage multiple locations from one account?
06 How long does it take to get set up?
08 Is my data secure?
Still have questions?
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