Privacy Policy

1. Who we are

ShiftBuzz is a workforce scheduling platform for shift-based businesses, currently in early-access pilot phase. The product is developed and operated by the ShiftBuzz founding team based in Serbia. References to "we", "us", and "our" in this policy mean the ShiftBuzz team.

2. What data we collect

When you use ShiftBuzz, we collect:

• Account data: name, email, role, phone number (optional), company you belong to.
• Employment data: position, location assignments, skills, certifications, work history that you or your employer adds.
• Scheduling data: shifts you are assigned, claim, swap, or decline.
• Device data: mobile device identifier for push notifications, when you opt in.
• Usage data: basic analytics on which features are used, to improve the product.

3. How we use your data

We use your data only to:

• Provide the ShiftBuzz scheduling service to you and your team.
• Send you notifications about shifts, swaps, and team activity.
• Help you reset your password and recover your account.
• Improve the product based on aggregated usage patterns.

We do not sell your data, rent it, or share it with third parties for advertising.

4. Where data is stored

Customer data is stored on hardened cloud infrastructure (DigitalOcean) with daily backups and encryption in transit (TLS 1.2+) and at rest. We use third-party services for authentication (Clerk), transactional email (Resend), and push notifications (APNs / FCM). Each is bound by their own privacy policy and security commitments.

5. Your rights

You can, at any time:

• View and edit your account and profile data from the app.
• Request a copy of all data we hold about you.
• Request that your account and personal data be deleted (contact us to start a deletion request).
• Object to how your data is used or withdraw consent.

Requests can be sent to [email protected].

6. Children

ShiftBuzz is intended for users aged 16 and over. We do not knowingly collect data from younger users.

7. Changes to this policy

We will post any material changes to this policy on this page and notify active customers by email. Continued use of ShiftBuzz after a change means you accept the updated policy.

8. Contact

Privacy questions: [email protected]
General contact: /contact